What We Collect and Why We Keep It
We collect your name, email address, phone number and the mobile wallet identifiers you use — whether that is bKash, Nagad or Rocket — at the point of account creation. During transactions, we log payment references and amounts so that deposits and withdrawals can be verified
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and reconciled against your account wallet. Device data, including IP address and browser type, is collected automatically each time you access the platform; this helps us detect unusual login patterns and protect your account from unauthorised access. We do not collect more than what is necessary
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for account operation, payment processing and fraud prevention. Your payment details are never shared with advertisers. Third-party service providers who assist with payment processing or platform security access your data only under strict confidentiality agreements and only to the extent needed for their specific function. Data
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relating to bKash, Nagad and Rocket transactions is handled in line with those providers' own security standards. We retain account and transaction records for the period required by applicable law in the regions where we operate. Once that retention period ends, data is deleted or anonymised.
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If you are in Bangladesh, whether this policy applies to you depends on local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.